Privacy Policy

1. Introduction

Welcome to Velodrop. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Velodrop mobile application and website (collectively, the "Service").

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide

• Account Information: Name, email address, and profile details when you create an account or join our waitlist.
• Connected Services: OAuth tokens and profile identifiers from third-party platforms (Strava, Relive, INTVL) that you choose to connect.
• Communications: Any information you share when contacting our support team or providing feedback.

2.2 Automatically Collected Information

• Ride Data: GPS coordinates, speed, distance, elevation, duration, and route information recorded during your cycling activities.
• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: App interaction patterns, feature usage, and performance metrics.
• Location Data: Precise location information during active ride recording, and general location for app functionality.

3. How We Use Your Information

• To record, process, and store your cycling ride data.
• To automatically sync your ride data to connected third-party platforms (Strava, Relive, INTVL, and future integrations).
• To maintain and improve the Service, including performance optimization and bug fixes.
• To communicate with you about updates, features, and promotional materials (with your consent).
• To protect against fraudulent, unauthorized, or illegal activity.
• To comply with legal obligations.

4. Data Sharing & Third Parties

We share your data only in the following circumstances:

• Connected Platforms: When you authorize Velodrop to sync your ride data to Strava, Relive, INTVL, or other connected services, we transmit the relevant ride data to those platforms according to their respective APIs and terms.
• Service Providers: We may share data with trusted third-party vendors who assist us in operating the Service (hosting, analytics, customer support), bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information or ride data to third parties for advertising purposes.

5. Data Retention & Security

We retain your personal information for as long as your account is active or as needed to provide the Service. Ride data is stored securely and encrypted both in transit (TLS 1.3) and at rest (AES-256). You may request deletion of your account and associated data at any time by contacting us here.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing activities.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

7. Children's Privacy

Velodrop is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us here.